Our retail location remains closed due to COVID-19 precautions. Pick up is available at our warehouse. Click for directions.

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Edmonton Pickup Location - 12759 149 St NW, Edmonton 

Book your pickup time here.

 

We're unable to accommodate pickup times outside those scheduled, so please arrive on time.

  

When you arrive at our pickup location, please park at the overhead bay door #3, located on the east side of the building.

 

Do not enter the building.

 

Please call the number posted adjacent to overhead bay door #3 upon arrival and let them know the TYDAX order# you're picking up.

 

You must be on time for your pickup as there will be another one scheduled after your time slot.

 

 

Pickup times must be booked in advance of pickup by clicking here.

 

If you are picking up in the Edmonton-area, here is what you need to know:

  • An order status of processing means that we have received your order and it's currently being picked.
  • Your order status will change to complete once you have picked it up.
  • Book your pickup time here.

     

E-mail us at sales@tydax.com with any questions.

 

If you are shipping across Canada, here is what you need to know:

We are currently experiencing delays due to the COVID-19 pandemic. We continue to strive towards exceeding our customers expectations with excellent and speedy service, but safety and health are first with the current situation.  We are following all guidelines and requirements by both Canadian & applicable International Governments, while keeping production moving.

As a result, we have been asked by our logistics partners to implement this extended service and safety precaution by shipping direct to your home.

 

Order Status and Tracking

  • An order status of processing means that we have received your order and it's currently being picked.
  • You'll receive a shipment confirmation email from our logistics department that includes tracking as soon as the delivery truck is dispatched.
  • Order tracking and other information will also be available under your TYDAX account in your recent orders.

We are working closely with our logistics department to ensure your shipments arrive in a fast, safe and efficient manner. Please be mindful that during this time we are experiencing larger than normal order volumes while running at lower capacity, as the remainder of our staff are working remotely.

 

Checkout Options

  • Select shipping for all curbside deliveries.
  • Select pickup at our Edmonton pickup location (see above) if that is your intent and you'd like to save on delivery fees.

 

Edmonton Shipping / Pickup location (see above for more info): 

12759 149 St NW, Edmonton  

Pickup Hours: Monday-Friday 8am-4:30pm

Book your pickup time here.

 

 

For International orders outside of Canada, please contact us directly for a quote.

Call: 587-405-4056 or email sales@tydax.com